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Process automation / Response management

Gain efficiencies in your customer response management

InfoCodex enables a more effective management of your response processes, accelerating feedback mechanisms to customers, suppliers and other business partners. By analyzing and categorizing customer requests (e-mails, scanned letters) according to their content, InfoCodex automatically assigns them to similar standard or previous cases. A suitable response is generated for approval, reducing repetitive administrative effort and enabling faster replies and improved quality.

 

News

19.03.12 New partnership with Kiefer IT Solutions

19.04.10 Case study - Swiss Association for Standardization SNV

20.10.09: CTI promotes project of HTW Chur, VV, and InfoCodex

 

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